General Questions About Kinaki

What is Kinaki?

Kinaki is an online-based M&E tool for data collection, analysis and reporting. With Kinaki we can keep all project outcomes in one place and easily measure our achievements throughout the project cycle. Kinaki can be used for:

  • Automated reporting on outcomes and outputs
  • Shaping project activities based on the data collected
  • Tracking project activities and results for individuals and groups
  • Integrating all phases of project life (needs assessment, baseline, monitoring, evaluation)

What services are included with a Kinaki purchase?

In addition to the Kinaki tool, there is also an experienced Kinaki M&E team working with you and guiding you along the way. The Kinaki team can provide free consultations about indicators, data collection methods and also help make your data understandable by helping you organize it into logical groups.

How does Kinaki improve accountability and transparency?

With Kinaki, your organisation can store all the data in one place. Throughout your project you can rest assured that data being reported are accurate and coming from the right source. Most importantly, you can easily verify how the results in the report were calculated. This is particularly useful for standardizing the calculation of indicators when implementing multiple data sets throughout the project cycle.

How do I request a new feature or an enhancement of Kinaki functions?

If you feel that some functions are missing or that you want to introduce new functions to Kinaki that will solve a specific necessity of your project, please contact our team at info@kinaki.org and we will try to provide you with a solution. We are grateful for all suggestions that come our way!

How do I customize my Kinaki functions?

Do you have a very specific project? Is your organisational structure very different from others in terms of funding and reporting? Are you unsure how to incorporate monitoring in your operations? We understand that organisations are different and we are open to customize all the functions to address the specific needs of your organisation. Please contact us at info@kinaki.org to discuss your needs and how we can help customise your experience.

How will Kinaki develop in the coming years?

The Kinaki team is currently developing a brand new version of Kinaki that will will introduce many new features that we believe will help you to establish much more comprehensive systems of monitoring and evaluation, starting from the project's design stages until the moment when the final report is submitted to the donor.

First, Kinaki will introduce:

  • Our own data collection tool for smart phones and tablets
  • New functions to use during project design
  • Features that help link indicators to project outcomes and consequently formulate survey questions
  • A survey design tool
  • An improved Kinaki offline tool so your data are accessible from the field anytime you need them

We also plan to integrate qualitative data (such as pictures) and results of focus group discussions in Kinaki so that all data can eventually be stored and analyzed in one place.

We are committed to making a Kinaki an intuitive and user-friendly tool and strive to find innovative solutions that reflect the times and the needs of our clients.

What platforms are supporting Kinaki? What hardware and software do I need?

Kinaki runs in your browser so there are no limitations regarding the software, though Google Chrome, Mozilla Firefox and MS Edge are preferable. Kinaki can be used on all computers and tablets running on Android, Windows and iOS systems, with the exception of iPads.

How can we start new project in Kinaki?

For the very new users, testing project can be activated to explore the Kinaki environment. Ideally, your own data set should be shared with our team and uploaded to Kinaki so you can explore the functions on data that you are familiar with. Alternatively we can also set-up a demo data for you.

Upon request, new project will be established by Kinaki team and data set will be uploaded. You will receive an email invitation to join the "new project" in Kinaki. The email will contain a link to activate your account and create your password. Your email address and selected password will become your log-in credentials. Now you are all set to start exploring your data!

Why are some features missing from Kinaki?

Certainly, there are other functions that could be introduced to Kinaki to ease the work with data analysis. Our intension is to encourage your team to browse through the data and explore the meaning behind them to really understand the dependencies and relationships between the variables. We highly believe that saving your time with data management and indicator calculation will give you more time to actually understand your data and thus shape project activities to meet the specific needs of your beneficiaries.

Also, if you have a specific need to shape data, you may download the data and explore them in some other statistical software such as MS excel, Stata, SPSS etc.

Are there other data collection and analysis systems I should consider?

There are many data collection systems available on the market, each of them providing slightly different features and pricing options. We have created a list with the main factors you should take into consideration when choosing the right app for your projects and organisational needs. Find our blog post on choosing the right app at http://www.kinaki-blog.org/data-collection-paper-vs-phone/.

The most commonly used tool for data analysis is Microsoft Excel, which while providing numerous functions and calculation methods, requires a certain level of technical capacity in order to benefit from what it offers. We believe that using Kinaki will save you a lot of time spent on calculations as it is much less complicated to use, however its functions are limited compared to comprehensive statistical software. You might consider using both for indicators that require advanced calculations.

Data Management and Processing

What kind of statistical data can be calculated in Kinaki?

Kinaki provides a simple user interface that allows basic data analysis without knowledge of complicated statistical software. Kinaki will calculate average values, percentages, counts or sums, depending on the data type. At any time, you can export integrated automated graphs and result tables to Microsoft Excel and perform further analysis there or in other software like SPSS, STATA etc.?

Can I manage tracking of indicators directly in Kinaki?

Your indicators are basically being tracked as soon as you create your report and set the indicator calculation specification. With additional data uploads, new columns to your existing report can be added making it is easy to track the progress of your indicator in one table, while keeping a standardized calculation throughout the project.

Is there some template for baseline/annual/final reports available in Kinaki?

How the report is structured depends solely on the needs of your individual organisation and potentially on donor requirements. Often we encourage to structure the report in-line with the project's logical framework or performance measurement framework so that it is easier later to navigate across the results. If needed, our Kinaki team is available to help you create a structure for your report.

Is it possible to store pictures and records from Focus Groups Discussions (FGDs) to Kinaki?

At the moment it is not possible to store pictures and text records, but we are working on integration of qualitative data into Kinaki so you can look forward to trying out some new features very soon. Currently, data from paper questionnaires, mobile surveys, online questionnaires or from other sources can be stored as long as they are first organized in Microsoft Excel, CSV or another format. Ask our team about other specific formats by e-mail at info@kinaki.org.

Can we link Kinaki to our existing database?

Yes, you can! There are two options – you can export data to Microsoft Excel and then upload them to Kinaki or we can create a customized API solution. However, a customised API solution may be subject to additional charges.

Data Safety and Security

What security measures do you take to make sure that data are stored safely?

Because data collected may be sensitive, security is a top priority concern for us. Kinaki is built on high security standards such as:

  • Secured communication with the server (all communication is encrypted)
  • Data are regularly backed up and backups are encrypted
  • Each access is logged in and protected
  • The platform itself also runs on protected and encrypted servers

Who can access data?

Each organisation has its own profile and can grant different levels of access based on different users' needs (field staff, management or donor). Donors have access to the report section only.

In addition, the range of functions can also be limited by granting admin or member rights to each user, depending on your organisational needs and structure.

Can different people upload different kinds of data to the same project in Kinaki? (e.g. M&E officer, FGD facilitator...)?

Different data sets can be uploaded to each project in Kinaki. The upload is facilitated by the Kinaki team which includes assistance with organizing your data into logical thematic groups. All data that are organized in Microsoft Excel or CSV formats can be uploaded directly to Kinaki.

Exit Strategy

How do I download my results from Kinaki?

Kinaki provides different levels of access to the original data sets. Based on the user's accessibility rights, project members can download data and results for selected combinations of questions anytime, while project administrators can download the full data set directly into Microsoft Excel. Please see the User Guide at https://www.kinaki.org/Support to learn more!

Is it possible to create a full report (including narratives) in Kinaki and then download it into Microsoft Word?

At this moment, downloading reports and results is only supported for Microsoft Excel. We recommend providing narratives in Microsoft Word where there are more options for advanced page formatting.

What will happen with data when the project ends?

The data will be fully accessible for 30 days after the project expiration date. After the 30-day period, data will be archived, allowing access to the Report only. All project data will then be moved to Kinaki archived secure storage. Any archived project may be re-activated in future by the Kinaki team, following renewal of the contract.

Pricing

What currency can be used to pay for Kinaki?

You may pay in CAD, EUR, CZK or US dollars through bank transfers or by making an online payment. Payment procurement can be negotiated, so please contact us for a customized quote and to determine the conditions for your payment.

Do we have to pay the full cost at the beginning of the project or can we split the cost throughout project duration?

We are able to split the cost based on the payment agreement. Payment procurement can be negotiated, so please contact us for a customized quote and to determine the conditions for your payment.

Do you have experience with including the cost of Kinaki into the project budget? What is the donors' point of view on this issue?

The common approach is to include the Kinaki tool in the budget during the project proposal writing phase. Many organisations have included this cost in the initial budget, in the M&E section. Please contact us for assistance with including Kinaki in your budget.

The cost of Kinaki exceeds the percentage of our budget that is designated to M&E. Is it possible to get a cheaper price?

We are committed to making Kinaki an accessible tool for organizations of all sizes. A 15% discount is provided on standard package pricing for NGOs - with additional discounts available for small NGOs (up to 5 employees) and for NGOs based in developing countries. Please contact us to discuss a customized quote if the standard pricing is beyond your current capacity. Please visit https://www.kinaki.org/Pricing

Can we use a trial version before we decide on the purchase?

If you are interested in trying out the Kinaki tool, feel free to contact us! We can upload your own data set for a free 1-month trial so that you can explore all the Kinaki features using your own data.

Why is Kinaki pricing set the way it is?

The pricing package does includes not only cost of the tool itself but also ongoing support and consultation on data organization, collection and indicator set-up. Kinaki pricing is based on a sliding scale, reflecting the size of the organisation and its budget.

Do I have to pay extra for each data collection/project/user?

The standard pricing package includes one project with multiple users and up to six data uploads. Choosing the right pricing package could be a subject of discussion. We try to accommodate the needs of individuals and adjust the package to fit their requirements and capabilities.

Technical Support

Message reads ‘Video error: A plugin is needed to display the content'fi. What plugin should I install?

Often in this case a simple flash player is missing and needs to be installed in your browser to be able to view the video.

Kinaki is compatible with data collected through smart phones. How do we transfer data from the phones to Kinaki?

Data needs to be submitted in Microsoft Excel or CSV. The Kinaki team will then upload the data into Kinaki within 24 hours (48 hours where the data set is more complicated). For more information please visit https://www.kinaki.org/Support.

Any more questions or concerns?

Please contact us directly at info@kinaki.org. Your feedback is highly appreciated!